Vishing (voice or VoIP phishing) is an electronic fraud
tactic in which individuals are tricked into revealing critical financial or
personal information to unauthorized entities. Vishing works like phishing but
does not always occur over the Internet and is carried out using voice
technology. A vishing attack can be conducted by voice email, VoIP (voice over
IP), or landline or cellular telephone.
Probable Root cause:
·
Vishing
attacks usually have a recorded message that tells users to call a toll-free
number. Attackers use a technique called caller ID spoofing to make it look
like calls are coming from a legitimate or known phone number.
·
It's
a very similar technique to email spoofing, which makes e-mail addresses look
like they are coming from a trusted source. But because people typically trust
the phone service and caller ID, spoofing phone numbers can be particularly
damaging.
Probable Recommendations:
Consumers can protect themselves by suspecting any
unsolicited message that suggests they are targets of illegal activity, no
matter what the medium or apparent source. Rather than calling a number given
in any unsolicited message, a consumer should directly call the institution
named, using a number that is known to be valid, to verify all recent activity
and to ensure that the account information has not been tampered.
Also Refer:
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